Based on the user-level feedback and direct inputs gathered from our customers, we have moved into refining the product, with a primary focus on strengthening the platform across 3 key areas — OKR Education, Daily Integration, and Reporting, with upcoming enhancements as follows:

Improvement

Shipped

Improved Left Column Navigation

Free and Pro Plans

We are going to improve the user experience with updates to the left column navigation so you can quickly access what you need.

Improvement

Shipped

New Customer Onboarding

Free and Pro Plans

New users joining Koan will benefit from a more informative onboarding experience to help them seamlessly learn about Koan and guide them in setting up their account.

New

Analytics and Reporting

Free and Pro Plans

For both Free and Pro plans, we will be providing quick access analytics that can be exported to a spreadsheet. Pro accounts will have additional access to an intuitive KPI Report Generator to track the metrics they care most about in Koan, as well as export any report to a spreadsheet or to a media-rich report.

New

Integration with Common Productivity & CRM Tools

Free and Pro Plans

To start, Free integrations in consideration are: SSO-Google & Microsoft, Google Calendar, and Microsoft Calendar. The Pro integrations in consideration are: G Suite (Full), Microsoft Suite (Full), Asana, and advanced Slack and Jira integrations.

Improvement

Enhanced Koan Support Center

Free and Pro Plans

Create a robust support center and learning academy for users to find answers to all their questions, learn about OKRs, and have easy access to other resources to help them achieve their goals.

Improvement

Quick Access to Reflections

Free and Pro Plans

Reflections are the bread and butter of Koan in helping teams stay aligned, engaged, and focused on company goals. We are going to make improvements to ensure Reflections are quick and easy to access.

Improvement

Website-wide UI Refresh

Free and Pro Plans, and well, everyone!

With all of the updates planned within the Koan platform, we are making sure our website is consistent in having an easy and intuitive experience for all visitors.

Improvement

What's New

New Koan users will now have a more informative onboarding experience to help them seamlessly learn about Koan and guide them in setting up their account.

When a new user or admin on a Koan account signs in for the first time, they will now be guided through several educational screens and a product tour on key features, account setup, and how to navigate their new account.

Want to check it out?

Take less than 30 seconds to explore the new experience. Preview Tour Now

Improvement

What's New

We have redesigned the left-side navigation to help you easily navigate your account and quickly access key account features.

Now when logging in, the left menu will display all the information you might need including:

• OKRs
• Reflections
• Reports
• Integrations
• Your Teams
• Your Company OKRs

and more…

Want to check it out?

Login to your Koan account and start exploring the improved navigation today.

Improvement

Fix

🛠 Improvements & Fixes

• We've revamped our team avatars in the sidebar and all teams page, making it more distinguishable and easier to locate and discover teams across the app.

• We fixed an issue with our recent reimagined reflections release that made it challenging to see prompts without responses.

New

💬 Improved reflection reading experience

Inline commenting

• Users can now comment directly beneath individual line items in reflections! Have better discussions with your team in the context of the most important work.
• When you comment on a reflection, you’ll notice an improvement to our text editor, allowing for basic formatting functionality. Give it a try!

Focus views

• Users can now view and share a link to individual items within a reflection. Collaborate better with your teammates by linking to the direct item you're discussing.

A new design, and mobile support

• We've enhanced the reading experience and introduced an improved mobile reading view, making it simple to catch up on the latest happenings on the go.

😍 Express yourself with new emojis

Expanded reactions

• Gone are the days where you had to pick between a few emojis we pre-selected for you. We’ve expanded our emoji picker from 6 to 3000+ emojis so that users now have inclusive options to customize reactions when reading teammates’ reflections.

🛠️ Improvements & fixes

• Improved load times when switching between reflections in your team

Improvement

• We now show you updated confidence ratings to share recent scores from contributors, even if no key result leads provide a rating.

• Missed adding a key insight to a previous reflection? We've now unlocked the ability to edit all previous reflections.

Fix

• Reflections are now properly marked as "seen" after a user has viewed them.
• Customers with email providers who previously restricted access, now have the ability to log into their accounts via magic links.
• Dates now show correctly on the reflection date picker in Firefox and Safari.

New

✉️ Introducing magic links

We've added support for magic links, making registration an easy, familiar experience for customers without compromising security. Just enter an email address, click on the magic link, and boom, you're signed up. Logging in works the same way 😉.

Additionally:

• We've added a new page to make it even easier to log in for users with multiple Koan instances—and for existing users to create new ones.
• Calling all orgs with longer names: you can now register custom domains when signing up for Koan.
• You can now return directly to your Koan instance by clicking the "log in" button on koan.co

Improvement

Simplified reminders for custom schedules

When setting reminders for Reflections, you can now easily configure settings so that notifications occur on the same day of your weekly team meeting. This makes collecting feedback a breeze and ensures that data for your team meeting is always up to date.

Add your pronouns to your Koan profile

Transparency is fundamental to being successful in Koan. To better support this, we've added a new profile field for people's pronouns. For more details, please read our article on Adding pronouns to your Koan profile.

Fix

🛠️ Bug fixes and improvements

• Email and confirmation modals now show the correct day that match your updated schedule

🙌 Microsoft Teams

With the new Microsoft Teams integration, you can:

• Automate reminders to update progress towards important goals.
• Stay aligned with teammates & cross-functionally with other teams with Reflection summaries
• Easily share updates in a tool you use everyday

📅 Custom schedules

With our new custom scheduling, you can:

• Easily align reflections to your team's weekly or biweekly schedule.

• Map reflections to your biweekly sprint cycles for built-in retrospectives and learning.

• Customize schedules for international and non-traditional work weeks.

• Ensure your reflection schedule works for your whole distributed team with the ability to preview the schedule in a different time zone.